 |
PROBLEM SOLVING &
DECISION MAKING (PSDM) QUIZ |
| When it comes to solving problems and making decisions, do you always feel completely confident and prepared? Did you ever wonder whether the methods you use to identify problems and decide upon solutions are sound? We invite you to try our challenging quiz and test your knowledge. |
| ANSWER TRUE or FALSE |
| 1. |
It is always important to consider the involvement of other people in problem solving and decision making. |
| 2. |
The major fault of problem solving is jumping to conclusions. |
| 3. |
It is always better to handle problems with a rational process. |
| 4. |
Hunches and intuition are harmful to decision making. |
| 5. |
People who anticipate potential problems are generally thought to be negative. |
| 6. |
The first step in handling a complex issue is to separate it into manageable concerns. |
| 7. |
It is better to think divergently when finding cause and convergently when seeking ideas. |
| 8. |
"Object" problems are easier to solve than "people" problems. |
| 9. |
It is more important to have high quality solutions than high quality implementation. |
| 10. |
When performance deviates from established norms, it is almost always caused by people. |
| 11. |
The two most important things a meeting leader has to manage are people and time. |
| 12. |
In decision making it is almost always better to fully develop your criteria before seeking alternatives. |
| 13. |
Organizations that anticipate effectively will always have fewer problems. |
| 14. |
Paradigms are especially helpful in creative problem solving. |
| 15. |
The adverse consequences of alternatives are more important than the side benefits. |
| 16. |
When searching for the root cause of a problem, information on when and where the problem is not happening is just as important as when and where it is happening. |
| 17. |
As knowledge increases, so does creativity. |
| 18. |
You should not use "eliminators" when making decisions, because it would limit the alternatives being considered. |
| 19. |
You should always anticipate problems anytime you are doing something new, different, or unusual. |
| 20. |
Every dollar that an organization spends or receives is the direct result of a decision. |
| |
| ANSWERS: |
| 1) T |
2) T |
3) F |
4) F |
5) T |
6) F |
7) F |
8) T |
9) F |
10) F |
| 11) F |
12) F |
13) T |
14) F |
15) T |
16) T |
17) F |
18) F |
19) F |
20) T | |
| For an explanation of the answers to these questions, and dramatic improvement in your problem solving and decision making skills, we suggest you schedule a Problem Solving & Decision Making workshop. |
Skill Masters Training, Inc.
3013 S. Wolf Road, #294
Westchester, IL 60154
Phone: (630)882-4047 Fax: (630) 882-4147
E-Mail: info@skillmasters.com
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